Emily Hofstetter
Emily Hofstetter is a conversation analyst, with expertise in examining institutional settings. She develops communication training out of her research using the CARM approach. She is also examining health and safety professionals in the UK and how better communication of safety protocol can improve workplace safety and ease interactions where staff may have to alter their behaviour to be safety compliant. She is currently a research fellow at Linköping University.
Emily completed her PhD in 2016, under the supervision of Prof. Elizabeth Stokoe. Her doctoral research examined the day-to-day work of an ‘MP surgery’, where Members of Parliament and their caseworkers meet individual citizens to help them with local or personal difficulties. The applied outcome of her thesis is communication training for constituency caseworkers to help manage the demands of the role.
