Professor Elizabeth Stokoe
Elizabeth Stokoe is a professor in the Department of Psychological and Behavioural Science at The London School of Economics and Political Science, UK. She began to develop CARM in 2008 while working at Loughborough University, UK. She has also worked as an industry fellow at SaaS companies Typeform (2018-19) and Deployed (2021-2022). She works with organizations to understand their communication and develops research-based training to improve their interactions with users. She is the author of Talk: The Science of Conversation, published by Little, Brown (2018).
Professor Rein Ove Sikveland
Rein Ove Sikveland is a Professor at the Centre for Academic and Professional Communication (SEKOM) at the Norwegian University of Science and Technology (NTNU) in Trondheim, Norway. He brought his expertise in conversation analysis and phonetics to CARM in 2014. He researches social interaction in the workplace, including crisis negotiations and conflict resolution, and interactions between members of the public and service providers within health and commercial organizations. He is lead author of Crisis talk: Negotiating with individuals in crisis, published by Routledge (2022).