Every Word Matters.

The science of conversation.

This online resource brings together our research and popular science in conversation analysis.

Delve into the world of social interaction and change the way you think about talk.

Science Communication

Watch and read our public science talks, radio broadcasts, podcasts and media articles - all about the science of conversation.

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BBC Radio 4
audio |

Word of Mouth – ‘Real Talk’

Michael Rosen talks to Elizabeth Stokoe about the science of talk. Why infinitesimal pauses and saying hello matter, and the choice of ‘speak’ over ‘talk’ can save lives. Where does…

Professor Elizabeth Stokoe

Professor Elizabeth Stokoe

Elizabeth Stokoe is Professor of Social Interaction at Loughborough University and currently Associate Pro Vice-Chancellor for REF. Between 2016-2021 she is Professor II at the University of South-Eastern Norway, and between 2018-19 was a consultant at SaaS company Typeform. She works with organizations to understand their communication and develops research-based training to improve their interaction with users. She is the author of Talk: The Science of Conversation, published by Little, Brown (2018).

More about Liz’s work & research

Dr Rein Ove Sikveland

Dr Rein Ove Sikveland

Rein Ove Sikveland is an Associate Professor in the Department of Language and Literature at Norwegian University of Science and Technology (NTNU) in Norway. He brings his expertise in conversation analysis and phonetics to the evolution of CARM. He currently researches social interaction in the workplace, including crisis negotiations, and interactions between members of the public and service providers within health and commercial organizations.

More about Rein’s work & research

audio | 28 minutes

The Life Scientific

Jim Al-Khalili talks to Professor Liz Stokoe about her research analysing real-life conversations from first dates, neighbours and police interviews with suspected criminals.