A pioneering approach to communication skills training
CARM is underpinned by world class research, led by Elizabeth Stokoe, Professor of Social Interaction in the Department of Social Sciences at Loughborough University. Launched in 2005, this extensive research base continues to enhance CARM practice.
CARM events are workshops and lectures for public, third and private sector organisations and workplaces. Events can be for continuing professional development, as well as for more general interest as guest plenaries and presentations. Training focuses on improving spoken and written communication between organizations and their users.
There are two main routes to using CARM, for organizations and for academics. For organizations, we conduct small-to-large scale research projects to identify what is effective and less effective in your communication with users, and tailor training for your organization based on the findings. For academics, we train you to become a CARM Affiliate, so that you can deliver CARM training in settings you have studied.