Hosting or attending an event


There are three main types of CARM events. We deliver CARM training at your organization or workplace; we train other conversation analysts to become a CARM Affiliate, and we also train organizations to improve their written communication with clients and users.


Hosting An Event Banner

CARM at your organization

Most commonly, we deliver CARM training at your organization, network, or group of organizations, by invitation. We charge for travel and subsistence, and negotiate a donation to support CARM research rather than take a personal fee.

CARM for academics

We train other conversation analysts to become CARM Affiliates. If you are a trained, published academic conversation analyst working in an applied setting and want to use CARM, we can train you to develop the technical side of the method and the distinctive approach to delivering workshops.


We deliver training to organizations to improve their written communication with their clients or service users. These events run at Loughborough University with design and branding company a dozen eggs. Based on our research that identifies what works in initial encounters between organizations and their users, we are able to advise and design websites, leaflets, and other written materials to better engage prospective clients.


“CARM ... was, quite simply, one of the most fascinating workshops I have attended in 11 years of going to conflict resolution conferences and events.”

Brendan Donaghy, Editor, Mediation Digest

“Liz grasped the mediation concept to the tee academically. She has researched how mediation works in conversation and has come up with a practical tool kit on the dos and don’ts.”

Zarina Dossaji, Milton Keynes Community Mediation Service

“In the context of the need for conversation analysis to make its findings more relevant for lay practitioners, Elizabeth Stokoe’s development of CARM – the Conversation Analysis Role-Play Method – is perhaps the most significant of these developments”

Professor Michael Emmison, University of Queensland